Common Errors Explained
What the most common GenReady analysis errors mean and how to resolve them — from timeout errors to blocked crawling.
Error types
Sometimes a GenReady analysis can't complete successfully or produces unexpected results. Here are the most common errors and what to do about them.
Page not reachable (HTTP error)
GenReady couldn't fetch your page. Common causes:
- 404 Not Found — The URL doesn't exist. Double-check for typos.
- 403 Forbidden — The server is blocking the request. Your server may be blocking bot-like user agents.
- 500/502/503 Server Error — Your server had an error. Try again in a few minutes.
- SSL/TLS error — Your site's SSL certificate may be expired or misconfigured.
Timeout error
The page took too long to respond. GenReady waits up to 30 seconds for a response. If your server is slow or the page is extremely large, it may time out.
Fix: Check your server's response time. If it's consistently slow, this is also a problem for AI crawlers — they'll skip slow pages too.
No content extracted
GenReady received an HTML response but couldn't find any meaningful content. This usually means:
- Client-side rendering — Your page is a JavaScript SPA that renders content in the browser. The raw HTML is empty.
- Login wall — The content is behind authentication.
- Redirect loop — The URL redirects multiple times and never reaches actual content.
Fix: Check "View Page Source" on your page. If the HTML doesn't contain your content, you need server-side rendering. See our guide on fixing JavaScript rendering.
Robots.txt blocking
Your robots.txt file blocks the user agent GenReady uses for analysis. While we respect these directives, it means we can't analyse your page — and AI crawlers likely can't either.
Fix: Review your robots.txt and ensure you're not blocking the crawlers you want to be visible to.
Redirect detected
Your URL redirects to a different page. GenReady follows redirects and analyses the final destination. If the redirect target isn't what you expected, you may have entered the wrong URL or your site has redirect rules you're not aware of.
| Error | Most common cause | Quick fix |
|---|---|---|
| HTTP 404 | Typo in URL | Check the URL and re-analyse |
| HTTP 403 | Bot blocking | Whitelist GenReady's user agent |
| Timeout | Slow server | Optimise server response time |
| No content | CSR / JavaScript | Implement SSR or pre-rendering |
| Robots blocked | Restrictive robots.txt | Update robots.txt rules |
💡 Still stuck?
If you're seeing an error you can't resolve, try analysing a different page on your site to see if the issue is site-wide or page-specific. Site-wide issues usually point to server configuration or robots.txt problems.